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ISO/IEC 27001 – Information Security Management System

ISO/IEC 27001:2022 is the international standard for information security management systems (ISMS). This article explains clauses 4–10, the 93 Annex A controls, the Statement of Applicability (SoA) and the three-year certification cycle.

1. WHAT IS ISO/IEC 27001 CERTIFICATION?

ISO/IEC 27001 is an information security management system (ISMS) for organizations that process data from customers, stakeholders, or even data within the organization.

ISMS secures information in all forms. A robust and effective ISMS system maintains high security standards and is designed to protect against cyber attacks. ISMS focuses on maintaining the security of an organization's data assets. Data loss, unauthorized access or breach are threats that an ISMS can handle.

ISO/IEC 27001 covers risk assessment, organizational structure assessment, information classification, access control, implementation of various information security policies, physical and technical protection measures . It also implies monitoring and reporting guidelines.

With leading global standards like ISO/IEC 27001, ISO/IEC 27001 certified organizations can protect their assets and improve their ISMS.

2. Structure of ISO/IEC 27001:2022

The current edition is ISO/IEC 27001:2022, published in October 2022, together with Amendment 1:2024, which requires organizations to consider climate change when determining their context. The standard has two parts:

  • Clauses 0–3: introduction, scope, normative references, and terms and definitions. These clauses contain no auditable requirements.

  • Clauses 4–10: the mandatory requirements for an information security management system (ISMS):

    • Clause 4 – Context of the organization

    • Clause 5 – Leadership

    • Clause 6 – Planning (including information security risk assessment and treatment)

    • Clause 7 – Support

    • Clause 8 – Operation

    • Clause 9 – Performance evaluation

    • Clause 10 – Improvement

Annex A lists 93 controls in four themes:

ThemeNumber of controls
Organizational37
People8
Physical14
Technological34

The organization must compare its risk treatment controls against all of Annex A and prepare a Statement of Applicability (SoA) stating which controls are applied, which are excluded and why. Annex A is therefore not an "optional" list: not every control has to be implemented, but every control must be considered and justified.

Compared with the 2013 edition (114 controls in 14 domains), the 2022 edition reorganizes the controls into 93 controls in four themes and adds new ones such as threat intelligence, information security for the use of cloud services, and ICT readiness for business continuity. The transition period for moving certificates from the 2013 edition to the 2022 edition ended on 31 October 2025.

Diagram of ISO/IEC 27001:2022 Annex A with 93 controls: 37 organizational, 8 people, 14 physical, 34 technological

3. BENEFITS OF ISO/IEC 27001 CERTIFICATION FOR ORGANIZATIONS

The main advantage of ISO/IEC 27001 is that it demonstrates an organization's commitment to information security. Other benefits are:

  • Save costs and time

  • Physical and environmental security

  • Get new business and increase your competitive advantage

  • Information security processes are recognized globally

  • Identify and mitigate security threats and vulnerabilities

  • Avoid fines and financial loss due to data breaches when integrated with Data Protection Trustmark

  • Comply with business, legal, contractual and regulatory requirements

  • Protect information and keep it safe

  • Develop accountability throughout the organization

  • Assure employees, customers, suppliers and stakeholders

  • Integrate business operations and information security

  • The company's risk strategy and management processes are enhanced

4. BENEFITS OF ISO/IEC 27001 CERTIFICATION FOR BUSINESS CUSTOMERS

Besides inspiring your customers, here are some other benefits for ISO/IEC 27001 certified organizations:

  • Keep intellectual property and customer information protected

  • Create trust between customers and stakeholders

  • Secure exchange and storage of information

  • Reassure customers that you are meeting your legal obligations

  • Enhanced customer satisfaction leads to improved customer retention rates

5. HOW TO ACHIEVE ISO/IEC 27001 CERTIFICATION?

The certification process is as follows:

Phase I – Document review of the organization's preparedness for ISO/IEC 27001 procedures and controls.

Phase II – Once all requirements are met in Phase 1, subsequent assessments will be conducted through on-site/remote assessments, interviews, and with other assessment methods to ensure ensure full compliance with the requirements of ISO/IEC 27001

Certifications and more

The ISO/IEC 27001 certificate is issued by an accredited certification body after a successful Stage 2 audit. It is valid for three years, during which the organization undergoes periodic surveillance audits (usually annually) and must be recertified before the certificate expires.

Diagram of the three-year ISO/IEC 27001 certification cycle: Stage 1, Stage 2, year-1 surveillance, year-2 surveillance and recertification

6. WHO SHOULD PARTICIPATE IN AN ISO/IEC 27001 ISMS CERTIFICATION ASSESSMENT?

Key stakeholders include:

  • Information security management

  • IT management and enterprise security

  • Director of corporate governance

  • Risk and compliance manager

  • Internal legal team

  • Personal data and records management team

  • Any management representative or employee responsible for ISMS quality assurance

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Expert Phạm Văn Chiến - Management Systems and Product Technical Standards
AuthorExpert Phạm Văn ChiếnManagement Systems Training Expert | Product Technical Standards

Expert Pham Van Chien has nearly 20 years of experience in quality management, information security and product technical standards.

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